Communications experts estimate, in fact, that :

1)only 10 percent of our communication is represented by the words we say. 

2)Another 30 percent is represented by our sounds, and 

3)60 percent by our body language. 

In empathic listening, you listen with your ears, but you also, and more importantly, listen with your eyes and with your heart. You listen for feeling, for meaning. You listen for behavior. You use your right brain as well as your left. You sense, you intuit, you feel.

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